Engage your website visitors with chatbots and automate tedious tasks with Whatsapp for Business 

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Which industries is CHATWISE for?

Non-Profits 

Insurance

Tourism

Marketing

Commerce

Education

Real Estate

Call Centre

Why choose CHATWISE?

Put your customer service on 24/7 autopilot

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Assign tedious and repetitive tasks such as order processing, order inquiries, refund processing, appointment bookings and much more to intelligent chatbots that integrate vertically in your existing CRM tools and social media campaigns. As compared to traditional call centres, CHATWISE chatbots reduce waiting and queuing times to zero by simultaneously increasing customer satisfaction.

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Conduct surveys and quizzes using chatbots

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Raise awareness about your service or product by reaching out to over 1 billion Whatsapp users worldwide. Include interactive elements such as audio and video in CHATWISE chatbots to make your questionnaire even more appealing to any target group. Collect audience survey responses for further analysis using Salesforce or Google Sheets.

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Accept payments or donations in Whatsapp

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Using unique text-to-pay CHATWISE technology you can enhance your chatbot conversation with in-chat checkout process regardless of what product or service your selling. Non-profits can made the most of text-to-donate feature and scale fundraise to over 1 billion Whatsapp users. 

Generate leads with chatbot ads 

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Integrate chatbots into your existing social marketing campaigns and prequalify your initial leads with prescreening questions. Connect Whatsapp chatbot to any Facebook business page and retarget to potential clients that have interacted with your business or organisation online.

Marketing automation and compatibility with ecommerce

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Plan automatic marketing messages in advance and decrease processing time of repetitive actions or tasks by 50%. Collect your chatbot responses in Salesforce or Google Sheets and discover how your cohort interacts with your business over time. Insert Whatsapp chatbots into any website or e-commerce store running on Wordpress, Wix or Shopify.

Still not convinced? See CHATWISE Whatsapp Chatbots in action:

 

Frequently asked questions

How does CHATWISE work?

CHATWISE helps businesses and organizations set up Whatsapp chatbots in their favourite channels like Facebook Messenger, WhatsApp or on their website/e-commerce store. The chatbots sell products, accept payments, generate leads or just get you the information you need. As long as chatbots are run in messenger apps, they can directly be powered by social campaigns, making them very scalable.



Who is CHATWISE for?

Businesses or organizations with annaul revenue between €50.000 and €1 million that require Whatsapp Business API for either chatbot operated marketing campaigns or message broadcasting. Our customers typically send at least 100.000 messages per month.



What is a chatbot?

A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. If you are Whatsapp or Facebook Messenger user yourself, you can picture chatbots as robots responding to your messages automatically without waiting times or delays.



What is CHATWISE?

Chatwise.io is a software as a service chatbot platform provider powered by Whatsapp for Business API. The mission of CHATWISE is to facilitate automated Whatsapp messaging channels using chatbot technology and advanced customer relationship management tools. Our Whatsapp messaging solution helps businesses: - generate new customer leads - facilitate "guided selling" - perform client/emploee onboarding - act as a 24/7 customer sevice point of contat CHATWISE software integrates into social platforms such as Facebook and CRM tooofls like Salesforce.



What are the main features of CHATWISE?

CHATWISE is an individual solution with a platform compotent. Therefore customers can request features or add-ons depending on their Whatsapp for Business use case. Here's a list of the most important features: - You can add multiple agents to your WhatsApp live chat. You can assign different roles to your agents (i.e. sales, customer support, refunds & returns). - Keep your customers informed by sending out order statuses and parcel tracking numbers - Fast setup and integration in all Facebook and Whatsapp marketing channels. Use social ads at scale to retarget to you customer via other social channels - Integration of WhatsApp Livechat and/or Chatbot in a Website/e-commerce store - Integration of Facebook Messenger Livechat and/or Chatbot in a Website/e-commerce store - Integrated in-chatbot payments for accepting payments or fundraising - Port a telephone number of your choice - No limit to monthly users or user conversations - Seamless Salesforce, Google Sheets and Zapier integration



What are the main benefits of CHATWISE?

- The lowest setup cost and cost per message (from $0.0007) in DACH & CIS regions - Dedicated customer support for all customers via Zoom/Google Meet - Seamless integration with CRM tools and Zapier - Quick installation: integrate the livechat or chatbot widgets into websites with one line of code - Full compatibility with social media campgaings on Facebook - Decrease lead acquisition costs by 40% by prequalifying potential clients via chatbots - Accept payments or conduct surveys using Whatsapp chatbots - Customise Whatsapp website chat design to your liking



 

Chaya, DRIVE

Was an absolute pleasure working with such high skilled professionals. Thank you.

Tom, Legs4Africa

Our expectations have been exceeded and we looking forward to working together again.

Farzad, WildfireDXB

Very thorough in collecting and understanding the requirements, which ultimately paid off in delivering a flawless conversational script and chatbot that met the expectations. Highly recommended. Thank you.

Clients that trust CHATWISE

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©2020 | Chatwise.io | +49 176 3255 0101 | Germany